Lead Front Desk Receptionist

Duta Umar Health Center is seeking a highly skilled and professional Lead Front Desk Receptionist to join our team. This role is crucial in ensuring smooth operations and excellent customer service at our facility. As the Lead, you will be responsible for overseeing the front desk team and managing all reception-related activities.

We offer a competitive salary and a comprehensive benefits package. If you are a passionate and dedicated professional looking to make a difference in the healthcare sector, we encourage you to apply.

Join us and be part of a dynamic and supportive team at Duta Umar Health Center.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Managing and supervising the front desk team to ensure high standards of service.
• Handling patient inquiries, appointments, and registration efficiently.
• Coordinating with various departments to resolve patient concerns and issues.
• Maintaining accurate and up-to-date records of patient visits and interactions.
• Ensuring compliance with healthcare regulations and hospital policies.
• Providing exceptional customer service to patients, visitors, and staff.
• Managing the reception area to ensure it is clean, organized, and welcoming.
• Leading team meetings and training sessions to improve service quality.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in a front desk or receptionist role in a healthcare setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using computer systems and office software.
• Knowledge of healthcare regulations and policies.
• Ability to work well under pressure and meet deadlines.
• Fluency in both written and spoken Indonesian and English.

🛠️ Keahlian

Lowongan Terkait