Senior Customer Service Assistant - Watsons Retail (Bali, Indonesia)

Watsons · 📍 Canggu, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Watsons Retail Indonesia is looking for a Senior Customer Service Assistant to join our team in Canggu, Bali. In this role, you will be responsible for providing excellent customer service, handling customer inquiries, and ensuring a positive shopping experience for our customers. If you have a passion for customer service and want to work in a dynamic retail environment, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service to both in-store and online customers.,Handle customer inquiries, complaints, and feedback in a professional and courteous manner.,Assist customers with product information, recommendations, and purchases.,Manage cash transactions and ensure accurate record-keeping.,Work closely with the sales team to promote products and services.,Maintain a clean and organized work area, including the cash register and customer service desk.,Adhere to company policies and procedures, and ensure compliance with all relevant regulations.,Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 3 years of experience in customer service or retail.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in using computer systems and software, including point-of-sale (POS) systems.,Fluency in English and Bahasa Indonesia.,Ability to work in a fast-paced and dynamic retail environment.,Willingness to travel and work overtime when necessary.

🛠️ Keahlian

Customer serviceRetailSalesCommunicationProblem-solvingComputer proficiencyMultilingualTeamwork
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