Claim Analyst Lead - Insurance & Pension Fund Sector

Join Staffinc Group as a Claim Analyst Lead in Yogyakarta and take the next step in your career within the dynamic Insurance & Pension Fund industry. In this pivotal role, you will lead and supervise a team of claim analysts, ensuring operational efficiency and compliance with industry regulations. Leveraging your extensive experience with tools like SAP Claims Management and Microsoft Dynamics AX, you will drive strategic initiatives to enhance claim processing and resolution times.

With a strong foundation in the insurance sector, Staffinc Group is committed to fostering a collaborative environment where innovation and excellence thrive. As the Claim Analyst Lead, you will play a crucial role in shaping the future of our operations, working closely with cross-functional teams to deliver exceptional service to our clients.

If you are a seasoned professional with a proven track record in claim analysis and a passion for leading high-performing teams, we invite you to apply for this exciting opportunity. Join us in Yogyakarta and be part of a company that values your expertise and dedication.

📋 Tanggung Jawab Pekerjaan

• Lead and supervise a team of claim analysts, ensuring adherence to operational standards and regulatory requirements.
• Develop and implement strategic initiatives to improve claim processing efficiency and reduce resolution times.
• Utilize SAP Claims Management and Microsoft Dynamics AX to streamline claim workflows and enhance data accuracy.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Collaborate with cross-functional teams to ensure seamless integration of claim processes across the organization.
• Monitor industry trends and regulatory changes, proactively advising the team on best practices and compliance strategies.
• Participate in training and development programs to upskill the team and enhance their expertise.
• Represent the team in client meetings, providing updates and resolving issues to maintain high levels of client satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum of 5 years of experience in claim analysis within the insurance or pension fund sector.
• Proven expertise in SAP Claims Management and Microsoft Dynamics AX.
• Strong leadership and team management skills with a proven ability to mentor and develop team members.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Certification in Professional Insurance Claims Analyst (PICA) or equivalent is a plus.
• Proficiency in English, both written and spoken.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.

🛠️ Keahlian

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